Rental Terms and Conditions
DRIVER'S AGE
The minimum driver age for renting a car is 21 years old, and 23 years old for larger categories.
DRIVING LICENSE
A valid driving license and an ID card are required.
FINES & ADMINISTRATIVE PENALTIES
The renter is responsible for paying any traffic fines or administrative penalties resulting from violations of the Greek Road Traffic Code. Fines may be paid in cash by the renter. If a fine is issued after the rental period, our company will charge the renter’s credit card for the fine amount plus VAT (24%).
FUEL
The vehicle must be returned with the same fuel level as when it was delivered.
Fuel excess is non-refundable.
RENTAL PERIOD
No refund is given if the vehicle is returned earlier than the agreed end of the rental period.
- If you wish to extend your rental after picking up the car, you must contact us in advance to check availability.
- We reserve the right to refuse an extension if the car is already booked.
- Returning the car later than the agreed time without prior approval cancels your insurance coverage.
DELIVERY & COLLECTION
Free delivery and collection within Chania hotels.
Delivery and collection at longer distances are subject to an extra charge.
CAR TYPE & CATEGORY
The car type shown is indicative; only the car category is guaranteed.
CANCELLATIONS
- Cancellations within the last week are charged one rental day.
- Last-minute cancellations are charged the full amount.
TAXES
All prices include 24% VAT.
GEOGRAPHICAL LIMITATIONS
Vehicle use is permitted ONLY on the island of Crete.
UNLIMITED MILEAGE
There is no mileage limit per rental day.
2nd DRIVER
The second driver is free.
DRIVING TERMS
The driver must comply with the Greek Road Traffic Code and drive carefully, never under the influence of alcohol, drugs, or any condition affecting driving ability.
Off-road driving and driving on beaches are strictly prohibited.
Damages to the underside of the car caused by negligence or misuse are not covered by insurance and must be paid by the driver.
If any warning light appears on the dashboard, the renter must contact us immediately for instructions.
Only registered drivers listed in the rental agreement may drive the vehicle. Allowing an unauthorized person to drive without informing the company is strictly prohibited.
Insurance – Terms & Excess Liability
All vehicles of the company include basic CDW insurance (Collision Damage Waiver), which covers damage caused by collision, fire and theft, provided that Greek Traffic Laws are respected.
With the basic CDW insurance, the renter is financially responsible up to the amount of €800 (excess) in the event of damage or collision to the vehicle.
The renter may reduce their financial liability by optionally selecting ONE (1) of the following reduced excess insurance packages, depending on the vehicle category:
Small & Medium Vehicles
For vehicles classified as small and medium cars, the renter may choose ONE (1) of the following options:
€350 excess, with a daily charge of €9, OR
€150 excess, with a daily charge of €14
SUV & Larger Vehicles
For SUV-type vehicles and larger categories, the renter may choose ONE (1) of the following options:
€500 excess, with a daily charge of €15, OR
€350 excess, with a daily charge of €18
All of the above reduced excess insurance packages include third-party liability, fire and theft coverage, provided that the vehicle is used lawfully.
Insurance does not cover damage to the interior of the vehicle, windows, tyres, underbody, off-road use, driving under the influence of alcohol or drugs, or damage caused by an unauthorised driver.
In the event of damage or an accident, the renter is required to immediately inform the company and follow the prescribed procedures.
ACCIDENTS
In the unfortunate event of an accident, the renter must immediately call one of our 24-hour support numbers so we can provide assistance and guide you on how to handle the situation. Under no circumstances is the renter allowed to leave the scene of the incident without informing us first.