FAQ
Find answers to your questions in our FAQ. Keypoint Car Rental offers clear terms, 24/7 support, and no hidden costs for your car hire in Chania, Crete.
The minimum age to rent a vehicle is 21 years.
For larger vehicle categories, the minimum required age is 23 years.
You will need:
- A valid driving license
- A valid ID card or passport
The driving license must be held for at least one year.
No. Payment can be made by credit card, debit card, or cash.
The vehicle must be returned with the same fuel level as when it was delivered.
Any unused fuel is non-refundable.
Yes.
We offer free delivery and collection:
- At Chania Airport
- At Souda Port / Chania Port
- At nearby hotels within a short distance
Delivery or collection at longer distances is available with an additional charge.
No.
Vehicle use is permitted ONLY on the island of Crete.
No.
All rentals include unlimited mileage, with no daily limits.
Yes, a second driver can be added at an additional cost of €5 per day.
The second driver must be listed on the rental agreement.
Yes, rental extensions are possible upon request and subject to availability.
You must contact us in advance to arrange an extension.
- Cancellations within 7 days before pickup are charged one rental day
- Last-minute cancellations are charged the full rental amount
All our vehicles include basic CDW insurance, allowing you to enjoy your holiday with safety and confidence.
The driver’s excess is €800 for Small & Medium cars and €1,100 for SUVs and larger vehicles.
For extra comfort and stress-free driving, you may choose one of our optional insurance packages:
• SCDW – Super Collision Damage Waiver
Reduces the driver’s excess to €350 for Small/Medium cars and €600 for SUVs.
Cost: €9 per day for Small/Medium cars and €15 per day for SUVs.
• Full Insurance C.D.W
Our most popular option for truly carefree holidays.
The driver’s excess is reduced to €200 for Small/Medium cars and €350 for SUVs.
Cost: €15 per day for Small/Medium cars and €20 per day for SUVs.
All insurance options include third-party liability, fire and theft coverage, provided that Greek Traffic Laws are respected.
Insurance does not cover damage to the interior of the vehicle, windows, underbody, off-road use, driving under the influence of alcohol or drugs, or damage caused by a non-authorised driver.
Enjoy your journey and explore Crete with complete peace of mind
You must immediately contact our 24-hour support team.
Do not leave the scene without informing us first.